Job Details

IT Technologist-College of Law- UTK

Position Number: 6190438
Location: Chattanooga, TN
Position Type: Computing - Network/System Administration

IT Technologist-College of Law- UTK
Knoxville, TN, United States

Job Identification: 2751
Job Category: Info Technology
Posting Date: 04/30/2025
Job Schedule: Full Time
Locations: 1505 Cumberland Avenue, Knoxville, TN, 37996, US (On-site)

Job Description
Under the direction of the IT Manager, this position provides in-house guidance, direction, and support at the College of Law for existing and emerging technologies in a complex and changing digital environment for students, faculty, staff, and, as appropriate, visitors to the College and Law Library; manages College's IT resources, provides analysis and solutions, and performs repair and maintenance on all computer hardware, including network servers, and software applications, including database management.

Responsibilities
Provides Information Technology Guidance, Direction and Support for College of Law Personnel:

Consults with faculty, staff, and students concerning individual technology issues (usually involving computers and peripherals) on a daily basis, including complex information technology related projects
Identifies, troubleshoots, and resolves problems with a wide variety of hardware or software
Assists with software updates, upgrades, and implementation as appropriate
Provides assistance through techniques that support and promote security and privacy following University and professional guidelines
Provides back-up support and collaboration for audio/visual requests at the College, as needed.

Manages College's Network Servers and Databases:

Collaborates with IT Manager and other IT staff to provide network server maintenance, problem solving, and solution implementation, including network connections for devices such as printers.
Provides database management and administration.
Evaluates, defines, and makes recommendations or requests for complex equipment, infrastructure creation, and upgrades.

Implements New Hardware:

Makes recommendations for appropriate new technology
Prepares new computers, laptops, printers, etc. to communicate with the College and University networks, installing the appropriate software and configuring settings to maximize technology
Installs new equipment through the University's annual Computer Upgrade Program, Technology Fee program, and new hires at the College, each position requiring a personalized array of hardware and software
Decommissions equipment now obsolete or being replaced through the University's surplus process.

Maintains Documentation:

Collaboratively manages through records and logs the technology problems and resolutions received from faculty, staff, and students through the College's "ticket" management system
Maintains College and University inventories of state equipment
Documents and controls warranty information for inventory of hardware
Creates and maintains documentation of surplussed equipment

Collaborates with Outside Entities:

Coordinates projects with external vendors when appropriate
Purchases new equipment from external vendors as needed
Coordinates warranty repairs with external vendors or the University
Collaborates with University of Tennessee's Office of Information Technology as needed

Qualifications
Required Qualifications

Education: Associate's degree
Experience: Three years of experience, beyond which may be substituted for education on a year for year basis.
Knowledge, Skills, Abilities:
Skilled at problem solving and managing PCs and Macs on a number of different hardware/software platforms.
Ability to analyze complex problems quickly and work in network administration, telecommunications, and system security.
Knowledgeable with PHP, XML, CSS, HTML, & JavaScript.
Knowledge of most recent & common IT hardware and software used in higher education
Skilled at documenting and organizing information
Ability to communicate well orally and in writing
Ability to maintain current awareness of new technology and related technological skills
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

Education: Bachelor's degree
Experience: Prefer experience in an academic setting.
Knowledge, Skills, Abilities: 3 years' experience with Windows PCs, Apple (IOS) or Android phones/tablets; and, networking experience in an enterprise system.

Work Location

On site at the University of Tennessee College of Law Joel A. Katz Law Library

Compensation and Benefits

UT market range: MR09
Anticipated hiring range: MR09
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

For best consideration applicants should submit the below materials before

Cover Letter
Resume

About The College/Department/Division

The University of Tennessee College of Law, founded in 1890, is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. The mission of UT Law is to prepare students for the practice of law by integrating theory and practice across the curriculum, with an emphasis on clinical and skills training, innovative classroom teaching, legal writing, and professional values. The college endeavors to produce high-quality scholarship that examines, explains, critiques, and improves the law and the legal system. UT Law strives to serve the university, the campus, the profession, and the public by developing and sharing its talents and expertise.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2751/?mode=location